Wigs R Us Ltd
Terms & Conditions of Business
Last updated: 14th April, 2008.
These terms & conditions are provided
for information only. In case of doubt, refer to written terms
& conditions available from Wigs'R'Us Ltd's office.
Your use of this site constitutes
acceptance of these terms & conditions
1. ACCEPTANCE OF ORDERS
All contracts of sale made by Wigs'R'Us Limited (The Company')
shall be deemed to incorporate these terms and conditions which
shall prevail over any other document or communication from the
party with whom the company is dealing (The Customer').
All orders are accepted and fulfilled subject to these conditions
of sale unless otherwise varied by agreement in writing by an
Officer of Wigs'R'Us Ltd. Use of this site, associated secure
shopping site and the placement of orders through any medium consitutes
acceptance of these terms & conditions.
CARRIAGE, POST AND PACKING
Charges may be made for delivery options. Current charges are
shown within the online shopping site or mail order document provided
by The Company.
Goods are invoiced at the prices ruling at the time of ordering.
The company reserves the right to modify prices without notice
and to add or deduct any tax component as required by United Kingdom
Any time or date for delivery stated by the company shall be treated
as an estimate only. Whilst every effort will be made to dispatch
goods, or deliver services, on time, no liability can be accepted
by the Company for failure to deliver within the advertised times.
The Company shall not be liable for any loss or damage whatsoever
(including consequential loss or loss of profit) arising directly
or indirectly from any delay in the delivery of all or any of
the goods or services howsoever caused.
The Company will accept no liability for shortages, damage to
or non-delivery of goods unless the Customer notifies the Company
in writing within three business days of receipt of goods.
The Customer shall be bound to accept the goods when they are
ready for delivery by the Company and delivery shall be deemed
to take place when the goods are delivered to the Customer at
the nominated address for delivery or to a nominated carrier as
the case may be whereupon the risk of loss, breakage or any other
damage whatsoever shall pass to the Customer.
If the Company fails to deliver the goods for any reason other
than any cause beyond the Company's reasonable control or the
Customers fault, and the Company is accordingly liable to the
Customer (in the cheapest available market) of similar goods to
replace those not delivered over the price of the goods in question.
Furthermore, The Company shall not be liable for loss of profit
or other consequential loss and its liability (whether in contract
or otherwise) shall in no case exceed the price of the article
or articles in question.
If for any reason the Customer cannot accept delivery of the goods
at the time when the goods are due and ready for delivery the
Company may either elect to store the goods pending their actual
delivery and the Customer shall be liable to the Company for the
costs (including insurance) of so doing but the Company shall
be under no obligation to insure the goods in storage and the
risk of any loss or damage to the goods howsoever arising shall
be borne by the Customer, or sell the goods at the best price
readily obtainable and (after deducting all reasonable storage
and selling expenses) account to the Customer for the excess over
the price under the contract or charge the Customer for any shortfall
below the price under the contract.
REFUNDS & EXCHANGES.
support the introduction of The
Consumer Protection (Distance Selling) Regulations 2000 and
in line with this we offer a full refund within the 7 working
day cooling off period. Goods may be returned for a full refund
within this time only so long as they are undamaged, unworn,
in original packaging with all labels applied and do not smell
of tobacco, perfume, hair products etc.
should note in particular that, human hair wigs, once styled by
a third party stylist, are not eligible for refund or replacement.
Dermalite wigs are custom made
on an individual basis following a one-to-one consultation and
are not available for on-line ordering. These products are sold
through our hair centre and are covered by normal retail regulations
but fall outside the scope of the distance selling regulations.
other exchanges or refunds are entirely at our discretion.
6. PAYMENT TERMS
All goods must be paid for in advance or at point of collection.
Dishonoured or fraudulent payment will lead to the immediate instigation
of recovery action.
placed with payment through a credit or debit or charge card may
only be delivered to the cardholder's registered address.
The Company reserves the right to recover costs associated with
debt collection or recovery.
PRODUCT SPECIFICATIONS, DIMENSIONS, ETC.
Whilst the Company will make every endeavour to deliver the goods
or services as they are advertised in any Company brochure; actual
dimensions, colour, specifications and quantities may in certain
circumstances vary from those so advertised. The Company reserves
the right without prior notice to vary the dimensions, specification,
availability and quantities of any goods or services without any
liability to the Customer arising directly or indirectly from
any such variation.
text, images & quotations available on this site are E &
In the event that the Company is unable to supply goods as ordered
by the Customer, the Company reserves the right to offer goods
of equal or superior quality comparable to or compatible with
the goods ordered at the same price.
COPYRIGHT, PROPERTY AND TITLE
The Company shall, unless otherwise agreed by an Officer, retain
copyright to all imagery & text produced as part of its operations.
If produced on a fee basis, these rights are granted once the
full amount of the value of the goods/services as invoiced has
been credited to the Company's bank account without recourse or
the Company has received the full amount in cash.
No property or title to goods shall pass from the Company to the
Customer unless and until the full amount of the value of the
goods as invoiced has been credited to the Company's bank account
without recourse or the Company has received the full amount in
cash and the Customer shall indemnify the Company against any
loss or damage to the goods prior the passing of property therein
whilst in the Customers custody. Risk of damage to or loss of
the goods shall pass to the Customer at the time of delivery or,
if the Customer wrongfully fails to take delivery of the goods,
at the time when the Company has tendered delivery of the goods.
In the event that the Company is prevented from carrying out its
obligations under a contract for sale as a result of any cause
beyond its control such as but not limited to Acts of God, War,
Strikes, Lock-outs, Flood and Failure of third parties to deliver
goods, the Company shall be relieved of its obligations and liabilities
under such contract for sale for as long as such fulfilment is
TRADE NAME AND MARK
Indications of trade names or marks (other than those of the Company)
shown in documentation of the Company are not restricted to indications
of manufacture but may be indicative of general use of systems,
machines etc. associated with the use of such products.
Applications for order cancellation must be made in writing to
the Company. Where cancellation of an order is accepted the Company
reserves the right to indemnity from the Customer in full for
All goods sold by the Company are warranted free from defects
in materials and workmanship. If the Company shall receive a written
complaint from a Customer in respect of goods found to be defective
in respect of materials or workmanship only within 30 days of
delivery the Company after it has had a reasonable time to investigate
the same and examine the goods in dispute shall be entitled at
its option to repair or replace the defective goods or refund
the purchase price.
No claim will be entertained in respect of any goods which have
been repaired or altered in any way or have been the subject of
any accident or damage caused by any innocent, wilful or negligent
act or omission of the Customer its employees or agents or through
use contrary to the manufacturers instructions by the Customer,
its employees or agents or by circumstances beyond the control
of the Company or goods which cannot be shown to have been supplied
by the Company.